design T-shirt store DDD by Hoimi

User's guide

Countries we ship to

Hoimi products can be shipped to more than 100 Countries and regions. Countries that we can ship to are listed below.
We may not be able to ship to all Regions in the listed Countries. Please refer to the list in advance.
Additionally if the country is listed as having "Order tracking" you can track the delivery of product(s) after entering the country.

Region	Country	Order tracking	Delivery area Restrictions / notes etc.
Region 1	South Korea	Yes
	Taiwan	Yes
	China	Yes
Region 2	India	Yes	Delivery area Limited
	Indonesia	Yes
	Cambodia	Yes
	Singapore	Yes
	Sri Lanka	No
	Thailand	Yes
	Nepal	No	Delivery area Limited
	Pakistan	Yes	Delivery area Limited
	Bangladesh	No
	Philippines	No	Palawan Island of Busuanga,Coron ,Culion ,El Nido and Linapacan and Looc and Tilik in the region of Occidental Mindoro Undeliverable
	Bhutan	No	Delivery area Limited
	Brunei	No	Delivery area Limited
	VietNam	Yes
	Hong Kong	Yes
	Macau	No
	Malaysia	Yes
	Maldives	No	Delivery area Limited
	Mongolia	No
	Laos	No
Region 3	Australia	Yes	Christmas, Cocos, Norfolk and Lord Howe Island Undeliverable
	Solomon Islands	No	Delivery area Limited
	New Caledonia	No
	New Zealand	Yes	Ross Dependency (160 degrees to 150 degrees east longitude and 60 degrees south of the Antarctic) Undeliverable. About Cook Islands, only Rarotonga Delivery available
	Papua New Guinea	No
	Canada	Yes
	Mexico	No
	United Arab Emirates	Yes
	Israel	Yes
	Iran	No
	Oman	No
	Qatar	Yes
	Cyprus	No
	Kuwait	No
	Saudi Arabia	No
	Turkey	No
	Bahrain	No
	Jordan	No
	Iceland	Yes
	Ireland	Yes
	Azerbaijan Republic	No	Delivery area Limited
	Italy	Yes	We need the Tax code of the person receiving(when the receiver is a company, it is VAT registration number). please add it at the end of the address .If not so, We cannot send products to you.
	Ukraine	Yes
	United Kingdom	Yes	Overseas territories Undeliverable
	Estonia	No
	Austria	Yes
	Netherlands	No
	Greece	Yes
	Croatia	No
	Switzerland	Yes
	Sweden	Yes
	Spain	Yes
	Slovakia	Yes
	Slovenia	No
	Czech Republic	No
	Denmark	Yes	Greenland and the Faroe Islands Undeliverable
	Germany	Yes
	Norway	Yes
	Hungary	No
	Finland	Yes
	France	Yes	Overseas territories Undeliverable
	Bulgaria	No
	Belarus	No
	Belgium	Yes
	Poland	No
	Portugal	Yes
	Republic of Macedonia	No
	Malta	No
	Latvia	No
	Lithuania	No
	Liechtenstein	No
	Luxembourg	No
	Romania	Yes
Region 4	United States	Yes	Overseas territories Undeliverable
Region 5	El Salvador	No
	Costa Rica	Yes
	Jamaica	No
	Trinidad and Tobago	No
	Panama	No
	Argentina	Yes
	Uruguay	No
	Ecuador	No
	Colombia	No
	Chile	No
	Paraguay	No
	Brazil	No
	Peru	No
	Algeria	No
	Uganda	No
	Egypt	No
	Ghana	No
	Gabon Republic	No	Delivery area Limited
	Kenya	No
	Cote d'Ivoire	No
	Djibouti	No
	Senegal	No
	Tanzania	No	Delivery area Limited
	Tunisia	Yes
	Togo	No
	Nigeria	No
	Madagascar	No	Delivery area Limited
	South Africa	No
	Mauritius	No
	Morocco	Yes

Shipping rates

Shipping fee will depend on the weight of the product and the shipping Region. Please refer to the Country list above for the classifications of Regions.
The shipping fee for each Region is as follows.

新送料(2023年10月1日から)

* Estimated Weight (Including packaging)
*Short-sleeved T-shirt size S / 220 g
*Short-sleeved T-shirt size L / 260 g

Delivery days

Product shipping time will be affected by factors such as: weather or traffic conditions, holidays .
Customs has improved inspections to guard against terrorism in recent years, so it may take a few more days than normal.
If you have not received the product(s) after more than two weeks please contact your local post office.
Estimated delivery time for each Region is as follows.

新配達日数(2023年10月1日から)

Customs, etc.

Tariffs are taxes that are levied on imported goods to protect a countries industries. Tax rates and taxable items vary by country.
VAT and other taxes vary by Country.
The duty varies with the amount of products, the material of products, and the delivery country. It also depends on the discretion of the customs personnel. It is hard to predict the exact delivery time .
Please note that if the delivery country has tariffs you must pay it directly to the postman when you receive the products.
Some Countries that have tariffs will temporarily detain products in customs. In this case after the payment of tariffs has been made the product(s) will be sent.
If the person who ordered the products(s) and the person who will receive them are different please mention this fact before receiving the product(s).
For questions about tariffs please contact your local customs office.

Payment methods

The table to the right is a comparison of payment methods and overseas shipping.
Payment of overseas shipping is in the right-hand column of the right table.
Basically you will pay using credit card. If you reside in Japan, you can also pay through a bank transfer.
If you have will receive within Japan COD is also an accepted form of payment.

Consumption tax

Consumption tax will be applied only in Japan, in the case of International shipping consumption tax will not be accrued .
At Hoimi when the products are in the cart they will have been subject to tax (Because we cannot determine whether the shipping is domestic or overseas). However when the shipping address is confirmed the tax will be cleared.

Corruptions or missing products

For loss or damage that occurred during the delivery of the product the product price (excluding shipping) pursuant to the provisions of E packet is guaranteed.
But only when an investigator in your local post office examines and can confirm.
Depending on the Country this may take 1-2 months to check. Please be forewarned.